Frequently asked questions

General

What's the difference between Likom and Selyo? Selyo is for businesses: building cards, the Counter and Insights. Likom is for customers: the wallet where they collect and redeem.

How much does it cost? Selyo is free during early access. Likom is always free for customers.

Which countries? We started in the Philippines.

For businesses

Do I need special hardware? No. Any phone, tablet or laptop with a camera and a browser.

Can I use it across branches? Yes. Add branches and choose where each card earns and redeems.

How do you stop fraud? Card QRs change every 30 seconds and work once; earnings are calculated on our server; every staff member has their own login; every action is in the audit log.

Who owns customer data? You control your customer relationship data; we process it to run the service. See data protection.

For customers

Is there an app? Use Likom in your phone browser at likom.co. Android and iPhone apps are coming.

I forgot my phone at the counter. Staff can find you by email, mobile or username to record a purchase. Rewards need your QR.

Support

Email [email protected].